Privacy policy

Use of our website can generally be done without the input of any personal details. In so far as personal details are gathered by our site (for instance, surname, postal or e-mail address), this is done, in so far as is possible, on a voluntary basis. These details will not be forwarded to third parties without your express approval.

We would point out that data transfer on the Internet (e.g. communication by e-mail) may have loopholes in security. It is not possible to protect such data completely against access by third parties.

We hereby expressly object to the third party use of contact details which has been published in the context of imprint regulations for the transmission of advertising and information material which has not been asked for. The operators of this website reserve the express right to take legal action in the event of unsolicited receipt of advertising information, via spam mails, for instance.

Information, deletion, blocking

You have the right to free information on the personal data saved about you, its origin and recipients and the purpose of data processing at any time. You also have the right to correct, block or delete this data. To this end, or if you have any other questions, you can contact us at any time using the website operator’s address provided in the legal information.

Cookies

The websites use some so-called cookies. Set cookies on your computer no harm and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain on your device memory until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the use of cookies and allow cookies only in individual cases, activate the acceptance of cookies in certain cases or general rule and the automatic deletion of cookies when you close the browser. Upon deactivation of cookies, the functionality of this website may be restricted.

Customize cookie settings

Server-Log-Files

The provider of the pages automatically collects and stores information in so-called server log files, that your browser transmits to us automatically. These are:

• Browsertyp/ browser version
• Operating system used
• Referrer URL
• Host name of accessing computer
• Time of server request

These data are not specific individuals. A reunion of these data with other data sources is not made. We reserve the right to examine these data retrospectively if us concrete evidence of unlawful use are known.

Contactform

If you send us via the contact form requests, your data from the Request Form, including the contact details provided by you will be stored there for the purpose of processing the request and in the case of follow-up questions with us. These data will not be disclosed without your consent on.

Newsletter data

If you make a booking or purchase with us, send us an enquiry, request information or sales literature, we process your personal data in accordance with Article 6 Section 1 b and f.

If you would like to receive the newsletter offered on the website, we need an email address for you as well as information that allows us to verify that you are the owner of the email address given and consent to receive the newsletter (double opt-in).

You can withdraw consent at any time very easily through the unsubscribe function in the newsletter sent to you. The legal basis for the processing is point (a) of Article 6(1) GDPR. We use the data exclusively for sending newsletters.

Further data is not collected other than on an expressly voluntary basis, e.g. to optimise the contents to suit your interests. This data is stored by us and used exclusively to send the required information and to personalise the newsletter. In addition, we carry out link tracking to analyse and continually improve the newsletter content.

Our newsletters contain tracking pixels. A tracking pixel is a miniature graphic which is embedded in emails that are sent in HTML format to enable log file recording and log file analysis. In this way, statistical analyses can be produced and assessments of the success or failure of online marketing campaigns can be carried out. With the help of embedded tracking pixels, we can recognise whether and when an email was opened by you and which links you clicked on in the email.

We also use your child’s date of birth to send direct marketing emails relating to bookings. We will always send the email via the parental email address which is proved in the booking process. You can object to this use at any time with effect for the future.

The personal data collected via the tracking pixels contained in the newsletters is stored and analysed by us, as the controller, to optimise the sending of the newsletter and to better adapt the contents of future newsletters to your interests. This personal data is not passed on to third parties. You are entitled at any time to withdraw the special declaration of consent regarding this via the double opt-out process. Once consent is withdrawn, we erase this personal data. If you unsubscribe from the newsletter, we interpret this automatically as a withdrawal of consent.

To produce the newsletter, we use the service “NumBirds” from Sports and Tourism Digital Services GmbH, 6020 Innsbruck, Brixner Straße 3/3. To safeguard the confidentiality of your personal data, we have come to an agreement with the company for processing.